Effective Date: 05/07/2025

At mrbrstudio (“we”, “our”, “us”), we are committed to protecting your personal data and privacy. This Privacy Policy outlines how we collect, use, store, and protect the information you share with us when you use our services through our website or communication channels.

1. Information We Collect

We collect the following types of personal data when you use our service:

a. Personal Information

• Your name

• Email address

• Phone number

• Social media usernames (if applicable)

• Event details (e.g., wedding date, birthday date, venue, etc.)

b. Media Files

• Photos, videos, logos, text content submitted by you for customizing your chosen template

c. Payment Information

• We may collect payment confirmation details, but we do not store your card or bank information. All transactions are handled securely by third-party payment gateways like [Insert: UPI, Gpay, Phonepay, Paytm].

d. Website Usage Data (Cookies & Analytics)

• We use cookies and tracking tools like Google Analytics to monitor website traffic, device usage, and browsing patterns to improve our website experience.

2. How We Use Your Information

We use your information strictly for the following purposes:

• To customize the video template selected by you

• To communicate with you about your project status

• To send your final video output and revision drafts

• To provide customer support

• To improve our website and service offerings

• To comply with any legal requirements or respond to lawful requests

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. How We Store and Protect Your Data

• Your data is stored securely on cloud-based platforms and tools we use for project handling.

• Access to your content is limited to our team members directly working on your video.

• We retain your data only as long as necessary to fulfill your request or to meet legal obligations.

Example: If you request a revision after a few days, we may retain your project materials for up to 15–30 days for faster edits.

4. Media Sharing & Content Rights

• We do not share or post your personal videos or content on our website or social media without your explicit written consent.

• If you give permission, we may use your final video for portfolio or promotional purposes (you can opt-out at any time).

5. Third-Party Services

• We use third-party services (such as email platforms, file upload tools, and payment gateways) to deliver our services.

• These services have their own privacy policies and are compliant with data protection laws.

• We are not responsible for the privacy practices of these third-party platforms.

6. Your Rights

You have the right to:

• Access your personal data stored with us

• Request corrections or updates

• Ask us to delete your information

• Withdraw your consent for promotional use of your video

To exercise these rights, email us at: support@mrbrstudio.com

7. Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect data from children under 13. If we learn we have unknowingly collected such data, we will delete it immediately.

8. Updates to this Privacy Policy

We may occasionally update this policy. The latest version will always be available on this page. We encourage you to review it periodically to stay informed.

9. Contact Us

For any questions or concerns related to this Privacy Policy or your data, please contact us:

Email: support@mrbrstudio.com

Phone: +91 93854 15413

Location: 3/364/4 elasamanapalli, medupalli road, shoolagiri, krishnagiri distirct, Tamil nadu